Release Notes

This page highlights major additions to the team workspace and training workflows. For step-by-step guides, use the Training System and Analytics & Metrics sections in the sidebar.

Dates refer to when features were documented in these guides; your workspace may have received updates on a different schedule.

What shipped — Team-scoped Training Paths: create ordered sequences of roleplay steps (up to 10 prospects per path), assign reps, and track completion from Path Library, My Paths, Assignments, and Path Analytics.

Why it matters — Managers get a repeatable onboarding or upskill program; reps always know the next step and can pass steps with a clear score threshold.

Learn more — Open Training Paths under Training System in the docs for full workflows.

What shipped — Assign Training lets managers assign a single targeted roleplay drill from call analytics, with a score goal or time goal, notifications for the rep, and tracking under Personal Analytics (Assigned Training).

Why it matters — Closes the loop from a reviewed call to concrete practice without building a full multi-step path.

Learn more — See Assign Training under Training System in the docs.

What shipped — Under Analytics in the team sidebar, the Kendo AI tab opens a dedicated Metrics AI experience: conversational coaching and insights using your team context and the same date range as Overview and Metrics.

Why it matters — Leaders can ask questions about performance and coaching without leaving the workspace; the tab is optimized for focus alongside dashboards.

Related — Team-level knowledge still lives under Context (AI Context in the docs). Roleplay and paths use Training and Training Paths.