Docs

Integrations·Updated Feb 6, 2026

Slack Integration

Get KendoAI notifications and updates directly in Slack.

Overview

Connect Slack to receive notifications about:

New call analysis completed

Training goal achievements

Team leaderboard updates

Weekly performance summaries

Important coaching insights

Connecting Slack

  1. Set up the integration:
  2. 1. Go to Integrations > Slack
  3. 2. Click 'Add to Slack'
  4. 3. Choose your Slack workspace
  5. 4. Select a channel for notifications
  6. 5. Authorize the connection
  7. 6. Configure notification preferences

Notification Settings

Choose what notifications to receive:

Call Completed - When new calls are analyzed

High/Low Scores - Alerts for notable performances

Training Goals - Goal achievement notifications

Weekly Digest - Summary of team performance

Coaching Alerts - Important improvement opportunities

Channel Setup

Recommended channel setup:

- Use a dedicated channel like #sales-training

- Consider separate channels for team vs individual

- Enable threading for cleaner notifications

- Invite relevant team members to the channel

Personal Notifications

Get DMs for personal updates:

Your individual call scores

Personal goal achievements

Coaching recommendations for you

Enable in your personal notification settings.

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