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Help & Support·Updated Feb 6, 2026

Settings Guide

Configure your KendoAI account and application settings.

Account Settings

Manage your personal account:

Profile - Name, email, profile picture

Password - Change your password

Notifications - Email and in-app notification preferences

Timezone - Set your local timezone

Language - Display language preferences

Training Preferences

Customize your training experience:

Default voice - Preferred voice for agents

Training mode - Default to text or voice

Session length - Default session duration

Feedback detail - How much detail in feedback

Goals - Daily and weekly training targets

Privacy & Security

  1. Protect your account:
  2. 1. Use a strong, unique password
  3. 2. Enable two-factor authentication (if available)
  4. 3. Review connected apps regularly
  5. 4. Check active sessions and log out unused ones
  6. 5. Review data sharing preferences

Data & Export

Manage your data:

Export data - Download your calls and analytics

Delete account - Permanently delete your account and data

Data retention - View how long data is kept

Note: Team data is managed by team admins.

API Settings

For developers:

- Generate and manage API keys

- View API usage statistics

- Configure webhook endpoints

- Access API documentation

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