Help & Support·Updated Feb 6, 2026
Settings Guide
Configure your KendoAI account and application settings.
Account Settings
Manage your personal account:
Profile - Name, email, profile picture
Password - Change your password
Notifications - Email and in-app notification preferences
Timezone - Set your local timezone
Language - Display language preferences
Training Preferences
Customize your training experience:
Default voice - Preferred voice for agents
Training mode - Default to text or voice
Session length - Default session duration
Feedback detail - How much detail in feedback
Goals - Daily and weekly training targets
Privacy & Security
- Protect your account:
- 1. Use a strong, unique password
- 2. Enable two-factor authentication under Settings > Account > Security
- 3. Keep more than one 2FA method enrolled and store your backup codes safely
- 4. Sign out on shared or public devices when you're done
Data & Export
Manage your data:
Export data - Download your calls and analytics
Delete account - Permanently delete your account and data
Data retention - View how long data is kept
Note: Team data is managed by team admins.
API Settings
For developers, API tooling lives under the Integrations tab (Knowledge group), not in account settings:
- Generate and manage Push API keys under Integrations > Push API
- Configure webhook endpoints under Integrations > Webhooks
- See the Push API and Webhooks docs for endpoints and payloads