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Fathom Integration

Connect Fathom to automatically import meeting recordings and transcripts.

Last updated: Feb 6, 2026

What is Fathom?

Fathom is an AI meeting assistant that records, transcribes, and summarizes your video calls. Integrating with KendoAI lets you automatically import Fathom recordings for analysis.

Benefits:

  • Automatic call import (no manual uploads)
  • High-quality transcripts from Fathom
  • Seamless workflow for meeting-heavy roles
  • Real-time sync when meetings complete
  • Connecting Fathom

    Set up the integration:

    1. Go to Integrations > Fathom

    2. Click 'Connect Fathom'

    3. Sign in to your Fathom account

    4. Authorize KendoAI access

    5. Configure import settings

    6. Wait for initial sync to complete

    Import Settings

    Configure what gets imported:

    Auto-import - Automatically import new meetings

    Historical sync - Import past meetings (last 30 days)

    Team mapping - Assign calls to team members

    Filters - Only import certain meeting types

    How Sync Works

    After connecting:

    - Fathom sends a webhook when meetings complete

    - KendoAI fetches the recording and transcript

    - The call is analyzed and scored automatically

    - Results appear in your Call Analysis tab

    Processing typically takes 2-5 minutes after meeting ends.

    Troubleshooting

    If calls aren't syncing:

    - Verify the connection is still active

    - Check that Fathom recorded the meeting

    - Ensure you have remaining analysis credits

    - Try disconnecting and reconnecting

    - Contact support if issues persist

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