Docs

Team Management·Updated Aug 21, 2026

Team Settings

Configure team-wide preferences, defaults, and customizations.

Where Team Settings Live

There is no single 'Team Settings' page. Team configuration is spread across Configure and Workspace, and edit access is generally limited to Owners and Administrators.

Use this page as a map to where each setting lives.

Members & Roles

Manage your team from Workspace > Members:

Invite and remove members

Assign roles (Owner, Administrator, Member, Viewer, and sales roles like AE, SDR, BDR, Account Manager, CSM, Sales Manager, RevOps)

Review who has access to admin-only tabs

See Managing Members and Roles & Permissions for details.

Billing, Seats & Credits

Manage your plan from Workspace > Billing, and inspect consumption under Workspace > Usage:

Plan and seat management

Pooled team credits and usage

Auto-recharge configuration

See Subscription Plans, Seat Billing, and Auto-Recharge.

Scoring, Context & Integrations

Team-wide AI and scoring settings live under Configure:

Scorecards - create and manage custom scoring criteria

Call Routing - publish source, rep, CRM, and conversation-based scorecard workflows

Context - team-level knowledge that improves coaching (Owner/Administrator only)

Integrations - connect services and payments, configure webhooks, and manage Push API keys

Goals & Training Paths

Set team goals from the Overview tab (Owners/Administrators)

Build structured Training Paths from Coaching > Paths (Owner/Administrator only)

To delete a team or transfer ownership, contact support — these are not self-serve actions today.

Still need help?

Can't find what you're looking for? Our team is here to help.